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Fiserv Health Plan Management (FHPM), a division of Fiserv Health,
is headquartered in Columbus, Ohio. We deliver comprehensive business process outsourcing services
to health plans, insurance companies, states, and other large clients. FHPM partners with our
clients to build innovative, member-responsive programs that meet the needs of stakeholders and
members.
FHPM provides a continuum of services, including call center/customer service, enrollment,
premium billing and collection, claims adjudication and encounter administration, care management,
pharmacy benefits management and information technology services. Fiserv Health operates over 22
processing centers employing 3,500 employees. These processing centers are designed around our
clients’ needs and provide support for an end-to-end set of services.
Fiserv Health Plan Management is now one of eight strategic healthcare business groups within
Fiserv Health, backed by the strength and sophistication of Fiserv, Inc., Fiserv (Nasdaq: FISV)
provides industry-leading information management systems and services to the financial industry,
including transaction processing, business process outsourcing, software and systems solutions. The
company serves more than 17,000 clients worldwide, including health plans, insurance companies and
agents, banks, broker-dealers, credit unions, financial planners/investment advisers, self-insured
employers, lenders and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv can be
found on the Internet at
www.fiserv.com.
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