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Plan Management: Company Profile 

Fiserv Health Plan Management (FHPM), a division of Fiserv Health, is headquartered in Columbus, Ohio. We deliver comprehensive business process outsourcing services to health plans, insurance companies, states, and other large clients. FHPM partners with our clients to build innovative, member-responsive programs that meet the needs of stakeholders and members.


FHPM provides a continuum of services, including call center/customer service, enrollment, premium billing and collection, claims adjudication and encounter administration, care management, pharmacy benefits management and information technology services. Fiserv Health operates over 22 processing centers employing 3,500 employees. These processing centers are designed around our clients’ needs and provide support for an end-to-end set of services.


Fiserv Health Plan Management is now one of eight strategic healthcare business groups within Fiserv Health, backed by the strength and sophistication of Fiserv, Inc., Fiserv (Nasdaq: FISV) provides industry-leading information management systems and services to the financial industry, including transaction processing, business process outsourcing, software and systems solutions. The company serves more than 17,000 clients worldwide, including health plans, insurance companies and agents, banks, broker-dealers, credit unions, financial planners/investment advisers, self-insured employers, lenders and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv can be found on the Internet at www.fiserv.com.